Snow Storm – January 21

Here are some important links/numbers to have for when the snow storm hits!  

Power Outages


When the power goes out use this website to see their restoration work.

Please report any downed power lines or outages through Dominion’s interactive voice response system (1-866-DOM-HELP (1-866-366-4357), or via smartphone here


When the power goes out use this website to see their restoration work

Downed power lines should be immediately reported by contacting NOVEC at 703-335-0500 or 888-335-0500, or via smartphone here.

Stay away from downed lines and anything touching them, and please report them immediately to your power company.



To report an outage call 1-800-837-4966.


To report an outage call 703-378-8422.

Washington Gas

If you smell gas, or in the event of a natural gas emergency, leave the area immediately and call 911 and Washington Gas at 703-750-1400 or 1-800-752-7520.

WG customer service line: 703-750-1000.

Using a generator? Here are some safety tips –


Current road conditions and hazards can be found here – or you can call 511

After 2 inches of snow you can track VDOT’s plowing here –

To report hazards or ask road related questions call 800-367-7623


Please only call 9-1-1 if you have an emergency; do not call 9-1-1 to report power outages.

If for some reason you are unable to reach 9-1-1, use these alternate numbers: 703-691-7561 or 703-691-3680. These numbers may be used for either emergency or non-emergency calls. Do not call these numbers for power outage information.

Downed Trees

Please report downed trees you see appropriately, if trees fall in your neighborhood, here’s who to call regarding removal:

Adjacent to Public Roads

  • Contact Virginia Department of Transportation at 1-800-FOR-ROAD, TTY 711.

On County Parkland

  • Contact Fairfax County Park Authority at 703-324-8594, TTY 703-324-3988

Posing Hazard to Public Areas

  • Contact Fairfax County Urban Forestry at 703-324-1770, TTY 703-324-1877

Private Property

  • Removal is the property owner’s responsibility.

Local Resources  

 Fairfax County Office of Emergency Management 

 Fairfax County Office of Emergency Management-Emergency Alert Sign Up 

Dominion Virginia Power 

Northern Virginia Electrical Cooperative  


State Resources

The Virginia Department of Emergency Management 

Virginia 511 Road Conditions

 Federal Resources   

The National Weather Service 

 The National Oceanic and Atmospheric Administration 

The Federal Emergency Management Agency 



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